Role Overview
We are seeking an Audio/Video (A/V) Technician who can design, implement, and maintain professional-grade AV systems across a variety of environments. This role involves hands-on installation, technical troubleshooting, and close collaboration with clients to ensure seamless AV solutions.

Key Responsibilities

• Design and document audio signal paths, control circuits, and integrated AV systems for on-site projects.
• Conduct pre-installation assessments, including on-site evaluations, to determine system requirements and prepare detailed project quotes.
• Manage incoming AV support tickets, diagnose technical issues, and provide resolutions with follow-up communication via phone and email.
• Handle installation and maintenance of digital recording systems, video conferencing setups, and security/surveillance AV components.
• Travel to client sites (10-25% annually) for installations, system evaluations, and issue resolution.
• Compile detailed AV equipment lists for cost estimates, new builds, and troubleshooting needs.
• Test, research, and recommend new AV technologies (e.g., DSPs, microphones, video distribution, presentation systems).
• Deliver customized audio and video solutions for existing and new clients.

Technical Expertise & Skills

• Experience with AV control platforms (Crestron, Extron, AMX); programming knowledge is a significant advantage.
• Strong background in video distribution for presentations, especially in courtroom or large meeting settings.
• Proficiency with video conferencing systems (Polycom, ClearOne, etc.) and their integrations.
• Solid understanding of signal flow and the ability to program DSPs (BSS, Symetrix, Lectrosonics, ClearOne).
• Skilled in rack assembly, wiring, and cable termination following industry standards (XLR, ¼-inch, BNC, CAT5E).
• Hands-on experience with PA system setup, room balancing, and acoustic adjustments.
• Familiarity with single and multi-channel video input/output configurations.
• Working knowledge of networking fundamentals for AV system integration.
• Certifications like CTS, CTS-I/D, or DMC-E are preferred but not required.
• Familiarity with digital audio transport protocols like Dante is a plus.

Other Requirements

• Willingness to travel (primarily within New Jersey, with occasional trips to Canada, Bermuda, and Europe).
• Must pass a background check (no felonies) and be eligible to obtain a valid passport.

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